Monday, 6 February 2012


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Poor zoo service makes customers roar

By jwturnbull on 21/04/2009 8:21 PM

 The joys (or otherwise) of phone menu systems

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The Delight - Dismay Merry-Go Round

By jwturnbull on 4/04/2009 9:34 AM

From product delight to service misery at Kawasaki. Submitted by R. Smith.

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