Monday, 6 February 2012


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Oh dear - service automation gone mad

By jwturnbull on 26/03/2009 4:24 PM

Bigpondmusic - their automated service system makes for lazy service

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Customers and Stakeholders

Customer service worth talking about

By jwturnbull on 25/03/2009 8:53 PM

Hornee Jeans - great customer experience 

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Customers and Stakeholders
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